bikes

Trek’s catalog of bikes is vast, so we keep a curated selection of bikes in-store to help you find the right wheels. We can special order any Trek bike we don’t have on hand to be ready to get out the door usually within one business week.

New Bike Purchase Policies

• No holds. Sorry, but we cannot hold a bike for you without money down.
• Layaways. We will do layaway. We require 50% down and pay within 30 days.
• Pre-orders. A refundable deposit of 50% is required for all pre-ordered bicycles. A pre-ordered bicycle is a bicycle which we already have on order within our shop, and you are therefore reserving the bike for when it arrives. During this strange time of a bike shortage, we must warn that all ETAs on incoming bikes are variable. We cannot guarantee the ETA, but we will do our best to keep you up to date on when your pre-ordered bike is set to arrive.
• Special orders. A non-refundable deposit of 50% is required for all special ordered bicycles. A special order bicycle is one which we do not normally stock and do not intend to stock. We require you to commit to this order.
• No returns on bikes once used. Once used beyond store test-ride condition, your bike is non-returnable. Any bikes returned unused will be subject to a 20% restocking fee.

Trade-In Policies

• In-store credit only. We accept trade-ins for in-store credit only. We will offer you a gift certificate for the value of the trade-in, which you can apply immediately to the purchase of a new bike to offset the cost!
• Bike shop quality. We do require that all trade-ins are of a bike shop quality. There are important differences in the quality of materials, components, manufacturing and services offered with bikes purchased from specialty stores vs mass merchants, and we will not take bike brands sold at department stores.
• Evaluation. All trade-in prospects will go through an evaluation process. We will need to see the bike and give it a thorough inspection. We may ask you to leave it for a few hours for this process.
• Offer & value. We will do some research on your make, model, and year of bicycle and see what that bike is selling for on average through various other venues. Most of the time, we will offer you 50% of what we believe we will be able to sell the bike for.
• Ownership and ID. We will require you to sign an agreement that this bicycle is your property and you are legally allowed to transfer it to us. This will include your contact information in case we need to get a hold of you.

Unsure what your old bike is worth? While we will go through a detailed evaluation of your bike, use several sources to estimate value, and may have different criteria for what types of bikes we do and do not want to purchase for trade-in, you can get a rough estimate at home using Bicycle Blue Book’s value guide:

BAY CITY CYCLES DOES NOT SELL TREK OR ELECTRA PRODUCTS THROUGH THE MAIL OR OVER THE INTERNET. ALL TREK OR ELECTRA PRODUCTS ARE ONLY AVAILABLE AT OUR RETAIL STORE.